Legal Documents and Agreements

At checkout you approve the distance sales agreement, the pre-information form, the service agreement and the data-protection notice. The version in force that day is attached to your order confirmation e-mail and stored in your customer panel; later updates do not change the terms of an order already placed.

Your personal data is processed to run your application before TÜRKPATENT, perform the contract, issue invoices, meet statutory retention obligations and keep you informed where you have asked us to. The full list of purposes, legal grounds and retention periods is set out in the data-protection notice.

To access your data, ask for it to be corrected or erased, or object to processing, send your request from your registered e-mail address or in writing to our registered company address. Requests are answered within thirty days at the latest, and if a request is refused the reasons are given in writing.

Our service agreements and data-protection notices concern work governed by Turkish law and conducted before TÜRKPATENT, so the binding versions are drafted in Turkish. For customers who need information in another language we can provide an explanatory summary, with the binding Turkish text always prevailing.

Your right of withdrawal and its exceptions are set out explicitly in the distance sales agreement, in line with consumer legislation. You may cancel your order before the application is filed with TÜRKPATENT. Once filed, official fees paid to the office cannot be refunded; the terms covering the service fee are stated in the agreement.

Each document carries its effective date at the top. If a material change affecting you is made to the contract terms, we send a notice to your registered e-mail address. Orders already placed remain subject to the version you approved at the time.